It wasn’t supposed to end like this – a refund of the full purchase price and a chance to forget the whole thing. Keurig Kold was viewed as a potential game-changer by The Coca-Cola Co; a “consumer engagement platform with unlimited potential”. For Keurig Green Mountain, Keurig Kold was the entry ramp to a cold, non-alcoholic beverage category said to be five times larger than the hot drinks market. But, it didn’t work out that way for either company and the experience offers a chance to reflect on beverage innovation itself.
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