Market research
Change happens slowly in the Global Travel Retail channel. At this month's Tax Free World Association exhibition in Cannes, delegates were still discussing the same problems as two years ago - how to make money in a channel squeezed by the landlord/retailer/supplier model. The difference is, however, that two years ago, because of a backdrop of declining sales, there was a hardened sense in Cannes that "something needs to be done". This year, no such urgency exists. Global Travel Retail - right now - looks in pretty good shape.
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