Blog: Diageo's "dirty trick" brews up a Twitter storm
James Wilmore | 10 May 2012
One of BrewDog's understated PR 'episodes'
There really is nowhere to hide on Twitter. Particularly when you're a global corporation and you've been caught with your pants down, metaphorically speaking, by a notoriously PR-savvy independent brewer.
Step forward Diageo, the latest giant to feel the wrath of Tweeters.
Late yesterday, the company's name was trending – and not for the kind of reasons it would hope.
It came after maverick Scottish brewer BrewDog accused the drinks firm of intervening to stop them winning 'Bar Operator of the Year' at an awards ceremony in Scotland.
Apparently BrewDog got the judges' vote, but a (probably now former) representative of Diageo, sponsors of the awards, intervened to stop the brewer bagging the title.
Diageo has since owned up, offering this mea culpa:
“There was a serious misjudgement by Diageo staff at the awards dinner on Sunday evening in relation to the Bar Operator of the Year Award, which does not reflect in anyway Diageo’s corporate values and behaviour.
“We would like to apologise unreservedly to BrewDog and to the British Institute of Innkeeping for this error of judgement and we will be contacting both organisations imminently to express our regret for this unfortunate incident.”
Bad timing as well, as Diageo CEO Paul Walsh this week addressed the Ethical Corporation's Responsible Business Summit.
From our sources, we understand it is likely the Diageo representative involved went 'rogue' on the night and the incident points more to a personal grudge, rather than company-wide ill-feeling towards Brewdog. The Scottish brewer produces some fine craft beers, but nothing that would obviously worry Diageo.
Strangely though, the whole hoo-ha, while no doubt gutting for the staff at Brewdog's shortlisted bar, has been a PR win for the indie brewer.
As someone going under the name Flat Caps Coffee tweeted earlier : “Diageo do @brewdog a MASSIVE PR favour! Prob better than winning the award would have”.
While earlier, BrewDog lamented the fact on its official Twitter feed that Diageo was trending instead of their company name.
It's a funny old game.
This weekend sees yet another “International Day” for a drinks category. Lucky us. Anyway, ahead of Sunday’s International Cachaça Day, here’s a wealth of information on Brazil’s national spirit, cour...
In yet one more sign that The Coca-Cola Co is losing its lustre, the soft drinks maker has, for the first time, fallen out of the top ten of a 'world's biggest brands' ranking....
What a week for stats! Yesterday, the Beverage Marketing Corporation released figures to show the bottled water market had more than doubled over the past 15 years in the US....
The Euro 2016 football tournament is almost upon us....
- What Brexit means for drinks industry? - Analysis
- What does Brexit mean for AB InBev's SAB deal?
- Is there a future for the global beer brand?
- The post-Brexit winners and losers - Analysis
- Can fruit cider survive UK slowdown? - Focus
- The UK Referendum - just-drinks Live Blog
- Aldi dealt alcohol sales blow in Australia
- Ex-William Grant CEO Stella David re-joins Bacardi
- UK spirits producers braced for Brexit impact
- Maxxium eyes US$1.4bn opportunity in UK spirits
- Adultifying Soft Drinks; Capitalizing on rising adult demand for non-alcoholic beverages
- Spirits and Wine: Corporate Overview
- Global Scotch whisky insights - market forecasts, product innovation and consumer trends
- Global RTD insights - market forecasts, product innovation and consumer trends
- Global non-Scotch whiskies insights - market forecasts, product innovation and consumer trends