The UK Foodservice Operators' Business Sentiments and Spending Priorities 2012

Synopsis
The report features the opinions of the UK foodservice industry respondents related to the following:
• Revenue growth expectations
• Profitability expectations
• Customer footfall outlook by foodservice channel
• Customer demand drivers by foodservice sector
• Customer satisfaction parameters by foodservice sector
• Prominent trends in food and beverage by profit and cost sector foodservice channels
• Key price promotion activities, expected change in food and beverage prices and supplier selection criteria
• Foodservice operators spending activity and recruitment activity
• Anticipated changes in marketing expenditure
• Sources for new product ideas and key marketing and promotional channels

Summary
"The UK Foodservice Operators' Business Sentiments and Spending Priorities 2012" is a new report by Canadean that provides the reader with a definitive analysis of the UK foodservice industry sentiments and explores how opportunities and demand are set to change in 2012. Furthermore, this report not only grants access to the opinions and strategies of business decision makers and competitors, but also examines their actions surrounding business priorities. The report also provides access to information categorized by sector and channels of operation. Additionally, the report contains revenue growth expectations of key stakeholders in the UK foodservice industry, important foodservice trends and capital expenditure priorities. The report also identifies leading business concerns of foodservice operators, important factors for supplier selection and marketing expenditure trends of foodservice operators over the next 12 months.

Scope
The report features the opinions of the UK foodservice industry respondents related to the following:
• Revenue growth expectations
• Profitability expectations
• Customer footfall outlook by foodservice channel
• Customer demand drivers by foodservice sector
• Customer satisfaction parameters by foodservice sector
• Prominent trends in food and beverage by profit and cost sector foodservice channels
• Key price promotion activities, expected change in food and beverage prices and supplier selection criteria
• Foodservice operators spending activity and recruitment activity
• Anticipated changes in marketing expenditure
• Sources for new product ideas and key marketing and promotional channels

Reasons To Buy
• Drive revenues by understanding future product investment areas and marketing expenditure trends.
• Identify the specific marketing approaches and pricing patterns your competitors are using to win business.
• Better promote your business by aligning your capabilities and business practices with your customer’s changing needs.
• Secure stronger customer relationships by understanding the leading business concerns and changing strategies of other foodservice operators.
• Understand customers' changing needs and align business strategies accordingly.
• Uncover the business sentiment, key challenges and opportunities identified by foodservice operators in the industry.

Key Highlights
• Overall, 30% of respondents from food service companies have witnessed at least some increase in customer footfall over the previous six months, whereas 35% expect to see an increase in footfall over the next six months.
• A total of 65% of respondents from the profit sector consider seasonal updating of menu and drink options to be the most important driver for customer demand.
• A total of 51% of respondents expect their companies to increase their marketing expenditure over the next 12 months.

Table of contents

1 Introduction
1.1 What is this report about?
1.2 Definitions
1.3 Methodology
1.4 Profile of survey respondents
2 Executive Summary
3 UK Foodservice Industry Channel Dynamics
3.1 Revenue Growth Expectations
3.1.1 Revenue growth expectations in UK profit sector foodservice channels
3.1.2 Revenue growth expectations by company turnover – UK profit sector foodservice channels
3.1.3 Revenue growth expectations by senior level respondents – UK profit sector foodservice channels
3.1.4 Budget growth expectations in UK cost sector foodservice channels
3.1.5 Budget growth expectations by company turnover – UK cost sector foodservice channels
3.2 Profitability Expectations in the UK Foodservice Industry
3.2.1 Profitability expectations in UK foodservice channels – profit sector
3.2.2 Profitability expectations by company turnover – UK profit sector foodservice channels
3.2.3 Change in profitability expectations by customer footfall – UK foodservice channels
3.3 Customer Footfall Outlook by UK Foodservice Channels
3.3.1 Customer footfall outlook in UK profit sector foodservice channels
3.3.2 Customer footfall outlook in UK cost sector foodservice channels
3.4 Customer Demand Drivers in UK Foodservice Channels
3.4.1 Customer demand drivers by UK foodservice sectors
3.4.2 Customer demand drivers by UK foodservice channels
4 The UK Foodservice Operators' Concerns and Trends
4.1 Leading Business Concerns for Foodservice Operators in 2012
4.1.1 Leading business concerns in UK foodservice sectors
4.1.2 Leading business concerns in UK foodservice channels
4.1.3 Leading business concerns in UK foodservice channels by company turnover
4.2 Calorie Labelling Concerns in the UK Foodservice Industry
4.3 Customer Satisfaction Parameters in the UK Foodservice Industry
4.3.1 Customer satisfaction parameters by UK foodservice sectors
4.3.2 Customer satisfaction parameters by UK foodservice channels
4.4 Trends in Food and Beverage Items and Services in UK Foodservice Channels
4.4.1 Food and beverage trends by UK profit sector foodservice channels
4.4.2 Food and beverage trends by UK cost sector foodservice channels
5 Promotions and Price Trends in the UK Foodservice Industry
5.1 Key Price Promotion Activities in UK Foodservice Channels
5.1.1 Key price promotion activities by UK foodservice sectors
5.1.2 Key price promotion activities by UK foodservice channels
5.2 Expected Change in Food and Beverage Prices in the UK Foodservice Industry
5.2.1 Expected change in food and beverage prices by UK foodservice sector
5.2.2 Expected change in food and beverage prices by UK foodservice channels
5.2.3 Expected change in food and beverage prices by company turnover
5.3 Supplier Selection Criteria in the UK Foodservice Industry
5.3.1 Supplier selection criteria by UK foodservice channels
5.4 UK Foodservice Industry Supplier Pricing Trends
5.4.1 Supplier pricing trends – UK profit sector foodservice channels
5.4.2 Supplier pricing trends – UK cost sector foodservice channels
6 UK Foodservice Operators' Spend Activity
6.1 Expectations of Capital Expenditure in the UK Foodservice Industry
6.1.1 Expectations of capital expenditure by UK foodservice sectors
6.1.2 Expectations of capital expenditure by UK foodservice channels
6.2 Change in Expenditure on Products and Services in the UK Foodservice Industry
6.2.1 Change in expenditure on products and services by UK profit sector foodservice channels
6.2.2 Change in spending on products and services by UK cost sector foodservice channels
6.3 Recruitment Activities in the UK Foodservice Industry 2012
6.3.1 Recruitment activities by UK foodservice sectors
6.3.2 Recruitment activities in UK foodservice channels by company turnover
7 Marketing Trends and Strategies in the UK Foodservice Industry
7.1 Forecast Change in Marketing Expenditure
7.2 Leading Sources for New Product Ideas in the UK Foodservice Industry
7.2.1 Leading sources for new product ideas by UK foodservice sectors
7.2.2 Leading sources for new product ideas by UK foodservice channels
7.3 Key Marketing and Promotional Channels in the UK Foodservice Industry
7.3.1 Key marketing and promotional channels by UK profit sector foodservice channels
7.3.2 Key marketing and promotional channels by UK cost sector foodservice channels
8 Appendix
8.1 Survey Results – Closed Questions
8.2 About Canadean
8.3 Disclaimer

List of Tables
Table 1: Total UK Foodservice Industry Survey Respondents by Channel, 2011
Table 2: Operator Respondents by Job Role (%), 2011
Table 3: Operator Respondents by Company Turnover (%), 2011
Table 4: Revenue Growth Optimism in UK Profit Sector Foodservice Channels (%), 2011–2012
Table 5: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Company Turnover (%), 2011–2012
Table 6: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Senior Level Respondents (%), 2012
Table 7: Budget Growth Expectations in UK Cost Sector Foodservice Channels (%), 2011–2012
Table 8: Budget Growth Expectations in UK Cost Sector Foodservice Channels by Company Turnover (%), 2012
Table 9: Profitability Expectations in UK Profit Sector Foodservice Channels (%), 2011–2012
Table 10: Profitability Expectations in UK Profit Sector Foodservice Channels by Company Turnover (%), 2012
Table 11: Change in Profitability in UK Foodservice Channels by Customer Footfall (%), 2012
Table 12: Footfall Comparison in UK Accommodation Foodservice Channel (%), 2011–2012
Table 13: Footfall Comparison in UK Catering Foodservice Channel (%), 2011–2012
Table 14: Footfall Comparison in UK Pubs, Leisure and Travel Foodservice Channel (%), 2011–2012
Table 15: Footfall Comparison in UK Restaurants Foodservice Channel (%), 2011–2012
Table 16: Footfall Comparison in UK Workplace Foodservice Channel (%), 2011–2012
Table 17: Footfall Comparison in UK Education Foodservice Channel (%), 2011–2012
Table 18: Footfall Comparison in UK Other Cost Sector Foodservice Channels (%), 2011–2012
Table 19: Customer Demand Drivers in UK Profit Sector Foodservice Channels (%), 2012
Table 20: Customer Demand Drivers in UK Cost Sector Foodservice Channels (%), 2012
Table 21: Customer Demand Drivers in UK Foodservice Channels (%), 2012
Table 22: Leading Business Concerns in UK Foodservice Channels (%), 2011–2012
Table 23: Leading Business Concerns by UK Foodservice Channels (%), 2012
Table 24: Leading Business Concerns in UK Foodservice Channels by Company Turnover (%), 2012
Table 25: Calorie Labelling Concerns in UK Foodservice Channels (%), 2012
Table 26: Customer Satisfaction Parameters in UK Profit Sector Foodservice Channels (%), 2012
Table 27: Customer Satisfaction Parameters in UK Cost Sector Foodservice Channels (%), 2012
Table 28: Food and Beverage Trends by UK Profit Sector Foodservice Channels (%), 2012
Table 29: Food and Beverage Trends by UK Cost Sector Foodservice Channels (%), 2012
Table 30: Key Price Promotion Activities in UK Profit Sector Foodservice Channels (%), 2012
Table 31: Key Price Promotion Activities in UK Cost Sector Foodservice Channels (%), 2012
Table 32: Change in Food and Beverage Prices by UK Foodservice Sector (%), 2011-2012
Table 33: Change in Food and Beverage Prices by UK Foodservice Channels (%), 2012
Table 34: Change in Food and Beverage Prices in UK Foodservice Channels by Company Turnover (%), 2012
Table 35: Comparison of Supplier Selection Criteria by UK Profit and Cost Sector Foodservice Channels (%), 2011–2012
Table 36: Supplier Selection Criteria in UK Foodservice Channels (%), 2012
Table 37: Supplier Pricing Trends by UK Profit Sector Foodservice Channels (%), 2012
Table 38: Supplier Pricing Trends by UK Cost Sector Foodservice Channels (%), 2012
Table 39: Expectations of Capital Expenditure by UK Profit Sector Foodservice Channels (%), 2011
Table 40: Expectations of Capital Expenditure by UK Profit Sector

Related research categories

By market: United Kingdom (in Europe)