Successes and Failures Case Study: Kenco Millicano

This case study examines the reasons for the success of Kenco Millicano, a premium wholebean instant coffee that has achieved significant sales success and awards for innovation since its launch in 2011.

• Access comprehensive analysis of global successes and failures in the consumer packaged goods industry to drive ideation and inspiration.
• Obtain country-specific consumer insight to understand the consumer attitudes and needs that underpinned innovation success/failure.
• Avoid costly investments by learning important lessons from companies and brands that have failed or under-delivered.
• Obtain a broader appreciation of the consumer packaged goods industry by gaining insights from both within and outside of your category.

Around 80% of new product innovation fails, highlighting the challenge that industry players face in innovating in today's competitive market landscape. Failed innovation can severely undermine profits and brand reputations. Conversely, the rewards for successful innovation are substantial.

Datamonitor is constantly monitoring the big winners and losers in the consumer packaged goods industry. Each case study contains background information, describes how developments unfolded, and is contextualized by Datamonitor's own research and analysis.

Keywords: success, failure, CPG, FMCG, innovation, marketing, promotion, coffee, Kenco Millicano Wholebean Instant Coffee, hot drinks.

• What makes a product a success or a failure?
• How can I apply these learnings to my product or brand?
• What consumer insight underpins this?

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