Non-alcoholic Beverage Trends at Restaurants - US

Published: April 2011

Publisher: Mintel International Group Ltd

Product ref: 118295

Pages: 128

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Report description

Diet and health trends are leading factors in usage of non-alcoholic beverage at restaurants (See Market Factors for in-depth discussion). Yet, the subjectivity of diet and health make it challenging for restaurant operators to define consumer needs, create new products, and market beverages accordingly. For example, one person on a diet may choose to drink a smoothie as a better-for-you (BFY) beverage because of the servings of fruit, while another dieter may avoid it because of the high sugar and calories.

To that end, Mintel is focusing on opportunities that exist to market non-alcoholic beverages with this health challenge in mind.

Table of contents

SCOPE AND THEMES

What you need to know
Definition
Data sources

Mintel Menu Insights
Consumer survey data
Advertising creative

Abbreviations and terms

Abbreviations
Terms

EXECUTIVE SUMMARY

Consumer frugality impacts non-alcoholic beverage use at restaurants
Connection between obesity and sugary beverages
Trends on the beverage menu
Differences in non-alcoholic beverages by restaurant segment
Soda—brands matter
Opportunity to leverage the health value of tea
Innovation lacking in coffee beverage menu items
Frozen beverages allow consumers choice of indulgence or health
Beverages often bought at restaurants without buying a meal
Non-alcoholic beverages drunk by kids

INSIGHTS AND OPPORTUNITIES

The “healthy” beverage predicament
Insights

Figure 1: Incidence of watching diet, 2008-10
Figure 2: Types of food bought when watching diet, 2008-10
Figure 3: Incidence of non-alcoholic beverage use, by healthy attitudes, July 2009-September 2010
Opportunities

INSPIRE INSIGHTS

Trend: Snack Society

MARKET FACTORS

Restaurant industry outlook is positive

Figure 4: NRA performance indices, January 2009-January 2011
Restaurant sales continue to climb
Figure 5: Adjusted foodservice and drinking places sales, January 2008-January 2011
Unemployment and underemployment still high
Figure 6: Unemployment and underemployment rates, January 2007-February 2011

Consumers have more cash and confidence

Figure 7: Real personal disposable income, January 2007-December 2010
Figure 8: Consumer Sentiment Index, March 2007-February 2011

Obesity rates steady, but still high

Figure 9: Age-adjusted prevalence of being overweight, obese, or extremely obese, among adults aged 20 or
older, 1988-2008
Children following in parents’ footsteps
Figure 10: Prevalence of obesity among children aged 2-19, 1988-2008

Health trends shape consumer restaurant beverage choices

Shift away from soda
The focus on sugar in beverages

BEVERAGE TRENDS: TYPES OF NON-ALCOHOLIC DRINK

Key points
Beverage menu trends

More milk and tea available on restaurant beverage menus
Figure 11: Incidence of leading types of non-alcoholic beverage on the menu, Q4 2008-Q4 2010
Tea and water prices increase the most; milk and soda are least expensive
Figure 12: Average price of leading types of non-alcoholic beverage on the menu, Q4 2008-Q4 2010
Trend forward

BEVERAGE TRENDS: RESTAURANT SEGMENTS

Key points
QSRs offer the largest number of beverage menu items

Figure 13: Incidence of non-alcoholic beverage items on the menu, by restaurant segment, Q4 2008-Q4 2010
Figure 14: Number of distinct restaurants, by restaurant segment, Q4 2008-Q4 2010
Fine dining segment implements greatest price increase
Figure 15: Average price of non-alcoholic beverage items on the menu, by restaurant segment, Q4 2008-Q4
2010
Fine dining commands highest prices in each beverage segment
Figure 16: Average price of non-alcoholic beverage items on the menu, by restaurant segment, Q4 2010

Casual restaurants provide most satisfaction

Figure 17: Level of satisfaction with restaurant beverage options, by restaurant segment, December 2010

MENU ANALYSIS: SODA

Key points
Coca-Cola top brand of soda

Figure 18: Incidence of leading brands of soda beverages on the menu, Q4 2008-Q4 2010
The ultimate battle: Coke versus Pepsi
Figure 19: Sonic’s television ad, flavored Coke, July 2011
Figure 20: Number of distinct restaurants serving Coca-Cola versus Pepsi, Q4 2008-Q4 2010
Coca-Cola commands higher average price than Pepsi
Figure 21: Average price of leading brands of soda beverages on the menu, Q4 2008-Q4 2010

MENU ANALYSIS: TEA

Key points
Solid growth in number of tea beverages on menu

Figure 22: Incidence of leading types of tea beverage on the menu, Q4 2008-Q4 2010
Specialty teas command higher prices
Figure 23: Average price of leading types of tea beverage on the menu, Q4 2008-Q4 2010
Figure 24: McDonald’s television ad, sweet tea, March 2011
Gourmet, artisan tea is gaining momentum
Figure 25: Incidence of leading marketing and nutritional claims of tea beverages on the menu, Q4 2008-Q4
2010

MENU ANALYSIS: COFFEE

Key points
Number of coffee items on the menu remains stagnant

Figure 26: Incidence of leading types of coffee beverage on the menu, Q4 2008-Q4 2010
Figure 27: McDonald’s television ad, McCafé Frappé, October 2011
Solid price increases in coffee menu items
Figure 28: Average price of leading types of coffee beverage on the menu, Q4 2008-Q4 2010
Nonfat, sugar-free coffees post strongest growth
Figure 29: Incidence of leading marketing and nutritional claims of coffee beverages on the menu, Q4 2008-Q4
2010
Spice-infused coffees gaining popularity
Figure 30: Incidence of leading flavors of coffee beverages on the menu, Q4 2008-Q42010

MENU ANALYSIS: FROZEN BEVERAGES

Key points
Smoothies continue to emerge on restaurant menus

Figure 31: Incidence of leading types of frozen beverage on the menu, Q4 2008-Q4 2010
Figure 32: McDonald’s television ad, Shamrock Shake, February 2011
Prices of frozen beverages rise slowly
Figure 33: Average price of leading types of frozen beverage on the menu, Q4 2008-Q4 2010
Frozen beverages going organic
Figure 34: Incidence of leading marketing and nutritional claims of frozen beverages on the menu, Q4 2008-Q4
2010
Strawberry tops frozen beverage flavor list
Figure 35: Incidence of leading flavors of frozen beverages on the menu, Q4 2008-Q42010

MARKETING STRATEGIES

Overview

Figure 36: Select restaurant advertisers, by segment, 2008 and 2009

Marketing the beverage menu

Sonic: A fast food player with strong beverage platform
Figure 37: Sonic’s television ad, Sundae Shakes, January 2011
Figure 38: Sonicdrivein.com monthly visits, February 2010-January 2011
Figure 39: Demographic index for sonicdrivein.com, by age, April 2010
McDonald’s: Marketing a new beverage concept
Figure 40: McDonald’s television ad, McCafé Iced Coffee, March 2011
Figure 41: McDonald’s television ad, McCafé Real Fruit Smoothies, August 2010
Figure 42: McDonalds.com monthly visits, February 2010-January 2011
Figure 43: Demographic index for mcdonalds.com, by gender, April 2010
Jamba Juice engages with social media
Figure 44: Jambajuice.com monthly visits, February 2010-January 2011

USAGE OF NON-ALCOHOLIC BEVERAGES AT RESTAURANTS

Key points
Regular soda and coffee most popular non-alcoholic beverages

Figure 45: Types of non-alcoholic beverage ordered from a restaurant, by gender, December 2010
Under-25s more likely to order all types of non-alcoholic beverage
Figure 46: Types of non-alcoholic beverage ordered from a restaurant, by age, December 2010
Less affluent drink regular soda while high incomes order diet
Figure 47: Types of non-alcoholic beverage ordered from a restaurant, by household income, December 2010

On-premise consumption of non-alcoholic beverages stronger than takeout

Figure 48: Types of non-alcoholic beverage ordered at restaurants, on-premise vs. takeout, December 2010

BEVERAGE-ONLY PURCHASES

Key points
Incidence of beverage-only purchases

Figure 49: Frequency of beverage-only purchases, by type, December 2010
Under-25s most frequent beverage-only purchasers
Figure 50: Frequency of beverage-only purchases, by age, December 2010

SHIFTS IN CONSUMPTION PATTERNS

Key points
Regular soda and shakes drunk less often

Figure 51: Shifts in consumption of non-alcoholic beverages at restaurants, by type, December 2010

Reasons for drinking fewer non-alcoholic beverages

Figure 52: Reasons for drinking fewer non-alcoholic beverages at restaurants, by gender, December 2010
Older consumers drinking more tap water as an economical and healthy drink alternative
Figure 53: Reasons for drinking fewer non-alcoholic beverages at restaurants, by age, December 2010
Budgetary reasons aren’t necessarily why lower incomes drink fewer beverages
Figure 54: Reasons for drinking fewer non-alcoholic beverages at restaurants, by household income, December
2010

ATTITUDES AND BEHAVIORS OF NON-ALCOHOLIC BEVERAGE DRINKERS

Key points
Health perceptions

Figure 55: Health perceptions of non-alcoholic beverages, by gender, December 2010
Older consumers less interested in nutritional transparency
Figure 56: Health perceptions of non-alcoholic beverages, by age, December 2010

Ordering behavior

Figure 57: Non-alcoholic beverage ordering behavior, by gender, December 2010
Under-35s more willing to try new flavors in non-alcoholic beverages
Figure 58: Non-alcoholic beverage ordering behavior, by age, December 2010

Decision influencers

Figure 59: Decision influencers and important factors regarding drink and restaurant choice, by gender,
December 2010
Under-35s more influenced by brand and beverage variety
Figure 60: Decision influencers and important factors regarding drink and restaurant choice, by age, December
2010

NON-ALCOHOLIC BEVERAGE CHOICES FOR KIDS

Key points
Majority of kids drink restaurant beverages—juice and milk most popular

Figure 61: Types of non-alcoholic beverage consumed by kids at restaurants, dads vs. moms, December 2010
Beverage choice varies by age of child
Figure 62: Types of non-alcoholic beverage consumed by kids at restaurants, by age of child, December 2010

Kids' preferences drive restaurant beverage choice

Figure 63: Decision influencers on child’s beverage choice, dads vs. moms, December 2010

IMPACT OF RACE/HISPANIC ORIGIN

Key points
Asians order a variety of non-alcoholic beverages at restaurants

Figure 64: Types of non-alcoholic beverage ordered from a restaurant, by race/Hispanic origin, December 2010 . 84

Asians have high frequency for beverage-only purchases

Figure 65: Frequency of beverage-only purchases, by race/Hispanic origin, December 2010

Asians have strong health perceptions regarding non-alcoholic drinks

Figure 66: Health perceptions of non-alcoholic beverages, by race/Hispanic origin, December 2010

Asians and Hispanics plan to order healthier non-alcoholic beverages

Figure 67: Non-alcoholic beverage ordering behavior, by race/Hispanic origin, December 2010

Variety and combo meals influence Asians' restaurant choice

Figure 68: Decision influencers and important factors regarding drink and restaurant choice, by race/Hispanic
origin, December 2010

CLUSTER ANALYSIS

Unchanging Drinkers

Demographics
Characteristics
Opportunities

Rarely Non-alcoholics

Demographics
Characteristics
Opportunities

Satisfied, Frequent Guzzlers

Demographics
Characteristics
Opportunities

Characteristic tables

Figure 69: Non-alcoholic beverage clusters, December 2010
Figure 70: Frequency of beverage-only purchases by type, by non-alcoholic beverage clusters, December 2010 . 92
Figure 71: Shifts in consumption of non-alcoholic soda beverages at restaurants, by non-alcoholic beverage
clusters, December 2010
Figure 72: Shifts in consumption of non-alcoholic tea and coffee beverages at restaurants, by non-alcoholic
beverage clusters, December 2010
Figure 73: Shifts in consumption of non-alcoholic frozen beverages at restaurants, by non-alcoholic beverage
clusters, December 2010
Figure 74: Shifts in consumption of other non-alcoholic beverages at restaurants, by non-alcoholic beverage
clusters, December 2010
Figure 75: Level of satisfaction with restaurant beverage options, by non-alcoholic beverage clusters, December
2010
Figure 76: Health perceptions of non-alcoholic beverages, by non-alcoholic beverage clusters, December 2010
Figure 77: Non-alcoholic beverage ordering behavior, by non-alcoholic beverage clusters, December 2010
Figure 78: Decision influencers and important factors regarding drink and restaurant choice, by non-alcoholic
beverage clusters, December 2010

Demographic tables

Figure 79: Non-alcoholic beverage clusters, by gender, December 2010
Figure 80: Non-alcoholic beverage clusters, by age, December 2010
Figure 81: Non-alcoholic beverage clusters, by household income, December 2010
Figure 82: Non-alcoholic beverage clusters, by race, December 2010
Figure 83: Non-alcoholic beverage clusters, by Hispanic origin, December 2010

Cluster methodology

CUSTOM GROUPS: LIGHT, MEDIUM, AND HEAVY USERS

Types of non-alcoholic beverage ordered from restaurants

Heavy users significantly more likely to order all types of beverage at restaurants
Figure 84: Types of non-alcoholic beverage ordered from a restaurant, by usage frequency groups, December
2010
Medium users most likely to not order non-alcoholic beverages at restaurants
Figure 85: Types of non-alcoholic beverage ordered for on-premise consumption, by usage frequency groups,
December 2010
Heavy users have high incidence for ordering beverages for takeout
Figure 86: Types of non-alcoholic beverage ordered for takeout, by usage frequency groups, December 2010

Attitudes and behaviors in non-alcoholic beverage consumption

Heavy users show greater interest in healthy non-alcoholic beverages
Figure 87: Health perceptions of non-alcoholic beverages, by usage frequency groups, December 2010
Medium users interested in new flavors and plan to drink healthier beverages
Figure 88: Non-alcoholic beverage ordering behavior, by usage frequency groups, December 2010
The beverage menu plays more heavily into restaurant choice of heavy users
Figure 89: Decision influencers and important factors regarding drink and restaurant choice, by usage
frequency groups, December 2010

APPENDIX: TRADE ASSOCIATIONS
APPENDIX: RESEARCH METHODOLOGY
CONSUMER RESEARCH

Primary Data Analysis

Sampling
Global Market Insite (GMI)

Secondary Data Analysis

Experian Simmons National Consumer Studies

Statistical Forecasting

Statistical modelling
Qualitative insight
The Mintel fan chart
Weather analogy

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Related research categories

By sector: General alcohol, On-trade, Trends, General drinks

By market: United States (in North America)